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Natural Voice Conversations
Powered by xAI Grok Voice — sounds natural, understands context, handles complex questions without a script.
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Live PMS Integration
Connects directly to Oracle OPERA Cloud — checks real availability, creates reservations, and reads back confirmation numbers.
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Secure Card Collection
Twilio Pay captures credit cards via DTMF keypad. PCI DSS Level 1 certified. Raw card numbers never touch your server.
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Smart Call Transfers
Routes callers to any department. If the transfer fails, Alex reconnects automatically — no dropped calls.
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Live Knowledge Base
Scrapes your website daily at 6am. Upload PDFs, menus, and rate sheets. Alex always has current information.
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Real-Time Dashboard
Monitor live calls, view full transcripts, track bookings and revenue — all from a beautiful admin dashboard.